Username

The first step in the login process requires you to provide your online banking username.

  • Enter the username you selected when you registered for online banking.
  • Select Register if you have not yet registered for online banking (you don't have a username).
  • Please call us if you have previously registered for online banking but you do not remember your username.
  • Select Log In after you enter your username.

Security Questions

  

If you are logging in from an unknown device, or if something has changed on a previously known device, you will be presented with some security questions after you enter your username. You should have setup answers to these questions when you first logged in to online banking.

  • Your answers are not case sensitive.
  • Please call us if you forgot the answers to your questions.
  • You will be locked out after too many invalid attempts to answer your questions.


Don't recognize these questions?

  • You may have mistyped your username. Click Not [username] to go back and provide a different username.
  • Please call us if you continue to see questions that you don't recognize.

Password

After entering your username and possibly entering your security questions, you will need to enter your password.

  • The password screen displays your username, image secret, and confidence image. Make sure all three look familiar before you enter your password.
  • Select Login as a different user to go back and provide a different username.
  • Select Not [username] to go back and provide a different username.
  • If you have not registered the device you're using to access the site, you will see the Device Security option.

Device Security

  • Check the box labeled Remember Me On This Device to register your device as a saved device.
  • The system will not ask you to answer security questions when logging in from a saved device profile. Device profiles are made up of many different components, including but not limited to operating system, browser type, and cookies. Updating your browser and/or deleting cookies may invalidate a saved profile.
  • Provide a descriptive name for your device. You can manage saved device profiles from security settings.